February 15, 2007
A Message from the Pharmacy Billing Office
Greetings to everyone in the Delta! Once again we would like to ask for your help in assisting us in updating your patient records in our electronic system. Please check with our pharmacy Business Management staff by calling 543-6462 and verifying your prescription insurance information. If we do not have a record, you will be billed for the entire balance of the medications.
We ask that you bring in or send us a copy, front and back, of your prescription insurance card. You may also fax us front and back copies of your card to 543-4688. Please remember to include your full name, date of birth, how you are related to the cardholder if the name on the insurance card is different, and a contact number where we can reach you.
Note that on some cards both of your medical as well as your prescription coverage is printed on the same card. Sometimes the letters "RX" are used to denote pharmacy drug coverage.
We hope to be able to reduce the amount that you will be billed directly by having this information. All claims are being backdated to October 1, 2005. If you are a non-Native beneficiary, in some cases, you may be billed for the full amount of your medications if your insurance declines payment, insurance requests patients to self submit claims, or medications include over-the-counter drugs.
Primary prescription insurance billing is provided as a customer courtesy. The patient is responsible for any secondary insurance coverage he or she may have. Note that Registration at the hospital only handles medical insurance covering your visit but not your prescriptions. Please remember to present your prescription insurance information at the pharmacy window.
With your assistance we hope to be of continued service to all of our patients.
Contact the Pharmacy Billing Office for more information: 907-543-6462