fbpx
Play Video

Appointments Available via Telehealth

In response to the COVID-19 pandemic, at YKHC we are adapting the way we work and offer care, with the safety and well-being of our customers and employees in mind. We have actively looked for ways to increase social distancing, to limit the spread or opportunity for exposure. For customers who want to stay home, but need or desire medical attention, YKHC is offering medical appointments through telehealth.

Telehealth enables our customers to receive individual medical care in the privacy of their homes via a secure video platform or a one-on-one phone call with a physician or other medical provider

No Internet? No Camera? No Worries!

Our telehealth visits can also happen over the phone. Our technology team will work with you to find out what method (video or phone) is best for you and let your provider know.

Almost all YKHC outpatient medical appointments are available, including:

  • Family planning appointments (birth control)
  • Refills for chronic medications
  • Visits for shoulder, back and knee pain
  • Visits for common cold symptoms
  • Prenatal appointments (where no sonogram is needed)

How to Make a Telehealth Appointment

1.

Contact YKHC Outpatient Scheduling at 543-6442 to schedule your appointment.

2.

Next, our technology team will contact you and do a “Tech Check” with you to ensure you have everything you need for your appointment. If you will be seen through a secure video platform, you will need a phone or computer with a camera and microphone as well as an internet or data connection.

3.

On the day of your appointment, YKHC Registration will call you to register you in our system for your appointment.

4.

Your provider will then contact you through your appointment method — either phone or video — and see you for your medical issue.

Please note: In-home telehealth is new at YKHC. While we have worked out as many problems as possible, there still may be small hiccups as we roll out this new way of providing care. Thank you for your patience as we improve this process to ensure you have access to the care you need!