We Want to Hear from You

If you would like to share a great experience you had with one of our providers or in one of our facilities, or you would like to communicate with us about a concern or an opportunity for improvement, send us an e-mail. 

YKHC Customer Comment E-mail

Did you have a great visit or experience in one of our facilities? Do you have ideas about how we can improve? If so, we would love to hear from you!

Our staff work hard to respond to customer comments in a timely manner. Feel free to send us an e-mail at customer_feedback@ykhc.org

Mail or Fax a Customer Comment Form

You are also able to Download our Customer Feedback Form and return it to us by mail:

P.O. Box 287
Bethel, AK  99559

Or fax: (907) 543-6366

Or email: customer_feedback@ykhc.org

YKHC has earned The Joint Commission’s Gold Seal of Approval™

For over 50 years The Joint Commission has been accrediting healthcare organizations. Their high standards and acceptance, for nothing short of excellence, has improved the healthcare industry dramatically.

Contact The Joint Commission about Concerns

Any customer of YKHC may contact The Joint Commission to report concerns about patient safety or quality of care.

If you have questions about how to file your complaint, you may contact the Joint Commission at this toll free U.S. telephone number, 8:30 a.m. to 5 p.m., Central Time, weekdays: (800) 994-6610

Joint Commission website: www.jointcommission.org

E-MAIL
complaint@jointcommission.org

FAX
Office of Quality Monitoring:
(630) 792-5636

MAIL
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

Contact YKHC

YUKON-KUSKOKWIM HEALTH CORPORATION 

Box 528, Bethel, Alaska 99559

Phone: 907-543-6000
YKHC Medicaid Travel: 907-543-6625
Email: info@ykhc.org
Media Inquiries: publicrelations@ykhc.org

ACCESS YOUR MEDICAL INFORMATION 

myYKHealth is an online portal that allows our customers to view medical information and connect with their care team.

To enroll in MyYKHealth or if you have questions about MyYKHealth, call MyYKHealth Enrollment Specialist at 907-543-6947 or Registration at 907-543-6315 or email MyYKHealthEnroll@ykhc.org.

RESOURCE LIBRARY

Visit the Resource Library to view issues of the Messenger, YKHC publications, provider resources, referral forms, financial statements, retail store and release forms.

Schedule an Appointment

BETHEL OUTPATIENT CLINICS

Bethel or a cell phone:
907-543-6442

Landline or phone outside Bethel:
1-800-478-3321 ext 6442

DENTAL CLINIC
907-543-6229

OPTOMETRY CLINIC
907-543-6336

SUB-REGIONAL CLINICS
Aniak     675-4556
Emmonak     949-3500 
Hooper Bay     758-3500
St. Mary’s      438-3500 
Toksook Bay    427-3500 

In order to ensure we offer timely appointments to all of our patients, we ask customers to register 30 minutes before your scheduled appointment time. If you are unable to keep or make your appointment, please call YKHC Scheduling to cancel or reschedule.

COST OF SERVICES